Return Time

If you are not happy with the product that you have purchased, don’t worry. You can always return it back to us within 7 working days without any deductions.

Return Process

Return will be processed in either of the following two ways: Self-return and Pick-up. Pick-up process is only available for a particular set of orders and not all, hence you have to Self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Zakarto will not bear the return shipping charges.

Refunds/Replacements

If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.